Speak to your Councillor
Councillors are your community representatives and can be
contacted to discuss any Council-related issues or concerns. To
find the contact details for your local Councillor contact Customer
Service on (03) 9278 4444, or visit the Councillors and Wards page.
Speak to the Administration
Council provides Customer Service Centres to assist with
day-to-day enquiries. To speak with a Customer Service Officer,
phone (03) 9278 4444.
Public question time
Public question time is allocated at every Council Meeting.
Questions must be submitted in writing prior to the meeting, using
the Public Question Time Form (DOC, 84.0 kB).
People submitting questions have the option of speaking to
Council about their question. For more information on the
procedures for public question time phone Council on (03) 9278
Community Advisory Committees
Council has more than 20 Community Advisory Committees that
provide a formal mechanism to consult with key stakeholders and
enable community participation in a range of issues.
Council Plan and Budget Consultation
Each year, Council produces a Council Plan and Budget. The Council Plan sets out
Council's long-term objectives over a four-year, period
while the budget details the allocation of financial resources
across the organisation.
These documents are open for community consultation for a period
of three to four weeks commencing in late April.
Community Research Program
Consultation and community research are fundamental to ensure
Council understands the needs and aspirations of the Boroondara
community and provides an opportunity for the community to have its
say on the future directions of Council and the local area.
Council undertakes regular community research to inform the
development and implementation of a range of Council policies and
strategies. For your chance to have your say, check out the
Your say section.