Care and support services
I live at home and require assistance to continue living independently.
Health, Ageing and Disability Services at the City of Boroondara provides support and services to enable older people and those who have a disability to continue living at home. For information on services that can support you including personal care, home care, home delivered meals, property maintenance and community transport contact Health, Ageing and Disability services.
Phone: 9278 4777
Email: Ageing and Disability services
I am a person with a disability interested in participating in social activities in the community.
For information on accessing social activities in a supported environment within the Eastern Region contact Health, Ageing and Disability services.
Phone: 9278 4777
Email: Ageing and Disability services
I am a carer of a person with a disability and would like some support.
For information on in-home respite and supported activities for children and young adults within the Eastern Region contact Health, Ageing and Disability services.
Phone: 9278 4777
Email: Ageing and Disability services
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Leisure and recreation
I would like to know more about sporting, recreational activities and adventure sports for people with a disability in the Eastern Region.
Boroondara has many facilities and recreational programs that are accessible to people with a disability. For information on these and other community and government recreation projects contact Leisure and Sport.
Phone: 9278 4770
Email: Leisure and Sport
The YMCA Access for All Abilities Program is a contact point for all queries about recreation for people with a disability in the community. Contact Eastern Region Leisure Services.
Phone: 9855 9977
Email: Access for All Abilities
Website: www.erls.net/
I have experienced or am experiencing a mental illness and wish to participate in recreational and social activities.
The Community Recreation Outreach Project (CROP) provides information and recreation opportunities on a range of activities. Contact YMCA Hawthorn.
Phone: 8862 9100
Email: Community Recreation Outreach Project
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Accessing services, facilities and information
I am having difficulty accessing facilities, services and programs and would like some advice.
The Metro Access officer is a contact point for issues and barriers experienced by people with a disability in the local community. This officer can provide information on education and training, transport, health, accommodation and housing, physical access planning, and sport, recreation and arts. Contact the Metro Access officer.
Phone: 9278 4777
Email: Metro Access officer
I would like to know where I can recharge my scooter or electric wheelchair when I am out in the community.
The Recharge scheme provides plug-in points for scooters and electric wheelchairs in participating businesses, community centres, libraries and council buildings. A map of recharge points is available on Council’s website. For more information on the recharge scheme contact the Metro Access officer.
P: 9278 4777
Email: Metro Access officer
I would like to dine out in Camberwell, Hawthorn and Kew in accessible restaurants and cafés.
The Eating Out in Boroondara guide lists accessible dining venues and is available on Council's website. You can view these locations on our City map.
For more information on the Eating Out in Boroondara Guide contact Community Planning.
Phone: 9278 4938
Email: Boroondara general enquiry
I would like to access audio versions of the Boroondara Bulletin.
Selected sound files for Boroondara Bulletin articles are available at the publication's page. The Boroondara Bulletin is also available on audio tape from the Vision Australia Foundation on 1300 84 74 66.
I would like to know the location of public facilities in Boroondara.
For a map of Council facilities, including those relevant to people with a disability, go to the City map and select the layer you are interested in from the options provided.
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Parking and transport
I travel by car and have a disability that requires easy access to facilities.
If you are a permanent resident of the City of Boroondara, you may be eligible for a Disabled Person's Parking Permit. Contact City of Boroondara Customer Service.
Phone: 9278 4444
Email: Boroondara general enquiry
For a map of accessible parking locations, go to our City map.
I require assistance with transport.
The Community Transport Service provides a door-to-door bus service to local shopping centres, gentle exercise programs, medical events, excursions, community centres and libraries. Buses may also be available for hire to cater for specific needs or purposes. Wheelchair access subject to availability.
For a map of Community Bus stops, go to our City map or contact Health, Ageing and Disability Services.
Phone: 9278 4777
Email: Ageing and Disability services
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Libraries
I have a disability and would like to use the Boroondara libraries.
Boroondara libraries offer:
- hearing loops in all meeting rooms and library desks
- disabled parking and ramp access to buildings
- accessible toilets and facilities
- catalogue access in large type
- ergonomic mouseballs
- literacy collection
- talking books on cassette or CD
- large print books
- CDs and DVDs
- 'smartview' text-enlarging monitor (Hawthorn Library)
- 'SARA' – a scanning and reading appliance for sight impaired (Hawthorn and Kew libraries)
- magnifying aids
- email request facility from the library website
- web catalogue accessible from outside the library.
Contact Library services.
Phone: 9278 4666
Email: Library services
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Children's services and facilities
My child has additional needs and attends a child care service. What support is available?
Council's Inclusion Support Facilitators support children with additional needs, including ongoing high support needs and children with a disability, to participate in child care services such as vacation care and before and after school care. For more information on how to access this service contact Children's services.
Phone: 9278 4617 or 9278 4618
Email: Inclusion Support Facilitators
I am looking for a kindergarten for my child.
The Preschool Field Officer supports children with additional needs to participate in four-year-old kindergarten programs.
Phone: 9278 4642 or 9278 4370
Email: Family services
I am looking for an accessible playground for my child.
Hays Paddock (Kilby Road, East Kew) is a fully accessible playground for children of all abilities.
My child needs to learn about road safety.
The Kew Traffic School (Corner Cotham and Grange Roads, Kew) is a fun environment where children can learn about road safety. It is a fully accessible facility for children of all abilities.
Phone: 9278 4762
Email: Kew Traffic School
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Participation and advocacy
I am a person with a disability and would like to volunteer in the community. I would like to volunteer to assist people with a disability in the community.
Contact Boroondara Volunteer Resource Centre (BVRC)
Phone: 9278 4550
Email: Boroondara Volunteer Resource Centre
I would like to have a say on disability access and inclusion issues in the City of Boroondara.
The Community Disability Advisory Committee advises Council on services, facilities and programs for people with a disability in the City. For more information or expressions of interest contact Community Planning.
Phone: 9278 4938
Email: Boroondara general enquiry
I would like to join a network on local disability inclusion issues.
The BA4A (Boroondara Access for All) Network aims to develop real and alternative access, inclusion and socialisation options for people with disabilities that are sustainable in the long-term for all participants. The network is open to all people with an interest in issues affecting people with a disability who either live or work within the City of Boroondara. Contact the Metro Access officer.
Phone: 9278 4777
Email: Metro Access officer